Information on purchases, shipments and returns
Why buy at Radio Valdeprado?
Radiovaldeprado.com is an electrobazar with more than 80 years of history that has thousands of items such as watches, small appliances and electronic items. Our online store is open 24 hours a day, 7 days a week, 365 days a year. We also have a selection of specialized, unique and hard-to-find products, which helps customers make their purchases on our website.
What types of shipments do you do?
We make domestic and international shipments. Depending on the country of receipt, as well as the dimensions / weight of the product, the shipment will have a different cost. Once you have selected the products and added them to your cart, you will be able to calculate the shipping costs according to the destination details you enter.
How do I know the status of my order?
Once you have made your purchase, you will receive an email from the courier company with a code where you can follow the status of the shipment in real time. In case of doubt or modification of the shipping information, once the order has been placed, you should contact the courier company directly, whose telephone service information you can find in the email you have received.
What is your guarantee and return policy for orders?
We invite you to carefully read our purchase policy that you can find in this link . In it you will be able to know all the details applied to the purchases made in radiovaldeprado.com.
What is your product catalog?
On our website you can find all the products currently for sale in online format. Every day we publish new products, so we encourage you to visit us regularly to discover our news. If you are looking for a specific item that does not appear on our website, we encourage you to contact us to find out if we have it in our physical store.
How can I contact with you?
You have different ways of contact
- For mail: info@radiovaldeprado.com
- By phone: +34 983 37 13 39
- By whatsapp from the button enabled on the web
- Through the Contact Form